Where Is God In The Pain?

I am wondering if the answer to this question is the answer to another question, "how does God answer our prayers?"

Does God attend to our prayers just like the customer service attends to request from walk in customers? Does God then say, "Hmmm, let us see how we are going to help and answer to this prayer."? 

Or our omniscient, omnipresent and omnipotent God already know what we are going to pray and already set in place the answer to our prayers? He has sent help way way in advance before the prayer and the timing is at the time and place He has set in answer to those prayers, to the praise of His wonderful glory and bountiful grace. 

Doesn't that make you "WOW" in our loving and gracious God?

So does that somehow answer to "Where is God in our pain?"