Short Course In Human Relations

Short Course In Human Relations

1. The least important word: I - gets the least amount done

2. The most important word: We - gets the most amount done - relationships

3. The two most important words: Thank You - appreciation

4. The three most important words: All is forgiven - forgiveness

5. The four most important words: What is your opinion? - listening

6. The five most important words: You did a good job - encouragement

7. The six most important words: I want to know you better - understanding

The above is taken from Be A People Person by John C Maxwell, Chapter 1.